Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 13 hours 22 minutes, affecting Reports and Analytics Enterprise Cloud, on July 23, 2026.

investigating Jul 24, 2026, 02:20 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

Started
Jul 23, 2026, 07:39 PM UTC
Resolved
Jul 24, 2026, 09:01 AM UTC
Duration
13h 22m
Detected by Pingoru
Jul 23, 2026, 07:39 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jul 23, 2026, 07:39 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Jul 24, 2026, 02:20 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Jul 24, 2026, 09:01 AM UTC

    This incident has been resolved.

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