Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Vendor's status page →

Resolved after 6 hours 26 minutes, affecting Reports and Analytics Enterprise Cloud, on April 28, 2026.

identified Apr 28, 2026, 07:09 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up, will notify once complete.

Started
Apr 28, 2026, 07:09 PM UTC
Resolved
Apr 29, 2026, 01:36 AM UTC
Duration
6h 26m
Detected by Pingoru
Apr 28, 2026, 07:09 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Apr 28, 2026, 07:09 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up, will notify once complete.

  2. resolved Apr 29, 2026, 01:36 AM UTC

    This incident has been resolved.

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