Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on July 21, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 19h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 04:39 PM UTC
Resolved
Jul 22, 2026, 12:07 PM UTC
Duration
19h 28m
Detected by Pingoru
Jul 21, 2026, 04:39 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jul 21, 2026, 04:39 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Jul 21, 2026, 11:59 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 12 hours. We are working on the data catch up. Will notify once complete.

  3. investigating Jul 22, 2026, 07:36 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete

  4. resolved Jul 22, 2026, 12:07 PM UTC

    This incident has been resolved.