Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 19 hours 28 minutes, affecting Reports and Analytics Enterprise Cloud, on July 21, 2026.

investigating Jul 22, 2026, 07:36 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete

Started: Jul 21, 2026, 04:39 PM UTC
Resolved: Jul 22, 2026, 12:07 PM UTC
Duration: 19h 28m
Detected by Pingoru: Jul 21, 2026, 04:39 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Jul 21, 2026, 04:39 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
investigating Jul 21, 2026, 11:59 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 12 hours. We are working on the data catch up. Will notify once complete.
investigating Jul 22, 2026, 07:36 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete
resolved Jul 22, 2026, 12:07 PM UTC

This incident has been resolved.

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