Thomson Reuters incident

Workpapers Adin Service for Tax Provision is not working for couple of customers

Minor Vendor's status page →

Resolved after 22 minutes, affecting AMERS Tax Provision, on July 18, 2026.

investigating Jul 18, 2026, 12:37 AM UTC

We are continuing to investigate this issue.

Started
Jul 18, 2026, 12:16 AM UTC
Resolved
Jul 18, 2026, 12:38 AM UTC
Duration
22m
Detected by Pingoru
Jul 18, 2026, 12:16 AM UTC

Affected components

AMERS Tax Provision

Update timeline

  1. investigating Jul 18, 2026, 12:16 AM UTC

    We are currently experiencing an issue with the Workpapers Adin feature with our Tax Provision Platform (Web) [PHOENIX] service, which is temporarily unavailable.

  2. investigating Jul 18, 2026, 12:37 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 18, 2026, 12:38 AM UTC

    This incident has been resolved.

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