Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on July 16, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 13h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 08:07 PM UTC
Resolved
Jul 17, 2026, 09:45 AM UTC
Duration
13h 38m
Detected by Pingoru
Jul 16, 2026, 08:07 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jul 16, 2026, 08:07 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Jul 17, 2026, 06:14 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Jul 17, 2026, 09:45 AM UTC

    The data catchup is complete.