Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 15 hours 29 minutes, affecting Reports and Analytics Enterprise Cloud, on July 14, 2026.

identified Jul 15, 2026, 06:54 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours 30 minutes .We are working on the data catch up. Will notify once complete.

Started
Jul 14, 2026, 09:29 PM UTC
Resolved
Jul 15, 2026, 12:58 PM UTC
Duration
15h 29m
Detected by Pingoru
Jul 14, 2026, 09:29 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Jul 14, 2026, 09:29 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up, will notify once complete.

  2. identified Jul 15, 2026, 01:26 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up, will notify once complete.

  3. identified Jul 15, 2026, 06:54 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours 30 minutes .We are working on the data catch up. Will notify once complete.

  4. resolved Jul 15, 2026, 12:58 PM UTC

    Data catch up has been completed

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