Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on April 28, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 9h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 12:18 AM UTC
Resolved
Apr 28, 2026, 09:40 AM UTC
Duration
9h 21m
Detected by Pingoru
Apr 28, 2026, 12:18 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Apr 28, 2026, 12:18 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Apr 28, 2026, 06:58 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Apr 28, 2026, 09:40 AM UTC

    Data catch up has been completed