Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 9 hours 21 minutes, affecting Reports and Analytics Enterprise Cloud, on April 28, 2026.

investigating Apr 28, 2026, 06:58 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

Started: Apr 28, 2026, 12:18 AM UTC
Resolved: Apr 28, 2026, 09:40 AM UTC
Duration: 9h 21m
Detected by Pingoru: Apr 28, 2026, 12:18 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Apr 28, 2026, 12:18 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
investigating Apr 28, 2026, 06:58 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
resolved Apr 28, 2026, 09:40 AM UTC

Data catch up has been completed

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