Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 1 day 6 hours, affecting Reports and Analytics Enterprise Cloud, on July 10, 2026.

investigating Jul 11, 2026, 04:59 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

Started: Jul 10, 2026, 02:33 AM UTC
Resolved: Jul 11, 2026, 09:28 AM UTC
Duration: 1d 6h
Detected by Pingoru: Jul 10, 2026, 02:33 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Jul 10, 2026, 02:33 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up, will notify once complete.
investigating Jul 10, 2026, 09:22 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 17 hours. We are working on the data catch up. Will notify once complete.
investigating Jul 10, 2026, 04:22 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 18 hours. We are working on the data catch up. Will notify once complete.
investigating Jul 10, 2026, 09:27 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 12 hours. We are working on the data catch up. Will notify once complete.
investigating Jul 11, 2026, 04:59 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.
resolved Jul 11, 2026, 09:28 AM UTC

This incident has been resolved.

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