Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 7 hours 12 minutes, affecting Reports and Analytics Enterprise Cloud, on July 9, 2026.

investigating Jul 09, 2026, 01:56 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

Started: Jul 09, 2026, 01:56 AM UTC
Resolved: Jul 09, 2026, 09:09 AM UTC
Duration: 7h 12m
Detected by Pingoru: Jul 09, 2026, 01:56 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Jul 09, 2026, 01:56 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
resolved Jul 09, 2026, 09:09 AM UTC

The data catchup is complete.

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