Thomson Reuters incident

Unable to load the tiles for OCT APAC

Resolved after 59 minutes, affecting APAC (web) Corporate Tax, on July 8, 2026.

investigating Jul 08, 2026, 03:33 AM UTC

We are currently experiencing intermittent issues in opening calculations in ONESOURCE Corporate Tax [APAC]service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Started
Jul 08, 2026, 03:33 AM UTC
Resolved
Jul 08, 2026, 04:33 AM UTC
Duration
59m
Detected by Pingoru
Jul 08, 2026, 03:33 AM UTC

Affected components

APAC (web) Corporate Tax

Update timeline

  1. investigating Jul 08, 2026, 03:33 AM UTC

    We are currently experiencing intermittent issues in opening calculations in ONESOURCE Corporate Tax [APAC]service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Jul 08, 2026, 04:33 AM UTC

    This incident has been resolved.

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