Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 1 day 16 hours, affecting Reports and Analytics Enterprise Cloud, on July 1, 2026.

identified Jul 02, 2026, 09:46 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete

Started
Jul 01, 2026, 06:13 PM UTC
Resolved
Jul 03, 2026, 10:47 AM UTC
Duration
1d 16h
Detected by Pingoru
Jul 01, 2026, 06:13 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Jul 01, 2026, 06:13 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. identified Jul 02, 2026, 12:00 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  3. identified Jul 02, 2026, 05:46 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  4. identified Jul 02, 2026, 09:46 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete

  5. resolved Jul 03, 2026, 10:47 AM UTC

    The data catchup is complete.

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