Thomson Reuters incident
User Interface is experiencing issue for Indirect Tax Determination in AWS EMEA region
Resolved after 1 hour 18 minutes, affecting ONESOURCE Determination Enterprise Cloud (AWS EMEA), on July 1, 2026.
We are currently experiencing an issue with the User Interface feature with our Indirect Tax Determination service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Affected components
Update timeline
- investigating Jul 01, 2026, 06:39 AM UTC
We are currently experiencing an issue with the User Interface feature with our Indirect Tax Determination service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- resolved Jul 01, 2026, 07:57 AM UTC
This incident has been resolved.
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