Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 16 hours 19 minutes, affecting Reports and Analytics Enterprise Cloud, on April 26, 2026.

investigating Apr 26, 2026, 07:44 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

Started: Apr 26, 2026, 07:44 AM UTC
Resolved: Apr 27, 2026, 12:04 AM UTC
Duration: 16h 19m
Detected by Pingoru: Apr 26, 2026, 07:44 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Apr 26, 2026, 07:44 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
resolved Apr 27, 2026, 12:04 AM UTC

The data catch-up process has been completed successfully.

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