Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on April 26, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 16h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 07:44 AM UTC
Resolved
Apr 27, 2026, 12:04 AM UTC
Duration
16h 19m
Detected by Pingoru
Apr 26, 2026, 07:44 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Apr 26, 2026, 07:44 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Apr 27, 2026, 12:04 AM UTC

    The data catch-up process has been completed successfully.