Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 16 hours 32 minutes, affecting Reports and Analytics Enterprise Cloud, on June 25, 2026.

investigating Jun 26, 2026, 08:34 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

Started
Jun 25, 2026, 06:53 PM UTC
Resolved
Jun 26, 2026, 11:26 AM UTC
Duration
16h 32m
Detected by Pingoru
Jun 25, 2026, 06:53 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jun 25, 2026, 06:53 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Jun 26, 2026, 01:41 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  3. investigating Jun 26, 2026, 08:34 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

  4. resolved Jun 26, 2026, 11:26 AM UTC

    Data catch up has been completed,

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