Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on June 25, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 16h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 06:53 PM UTC
Resolved
Jun 26, 2026, 11:26 AM UTC
Duration
16h 32m
Detected by Pingoru
Jun 25, 2026, 06:53 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jun 25, 2026, 06:53 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Jun 26, 2026, 01:41 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  3. investigating Jun 26, 2026, 08:34 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

  4. resolved Jun 26, 2026, 11:26 AM UTC

    Data catch up has been completed,