Thomson Reuters incident

GoSystem Tax (GST), ONESOURCE Income Tax (OIT), and ONESOURCE Sales and Use Tax Compliance - Print PDF Feature is Experiencing Slow Performance

Notice Ongoing View vendor source →

Thomson Reuters is currently experiencing a notice incident affecting AMERS GoSystem Tax RS and AMERS GoSystem Tax RS API and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 05:36 AM UTC
Resolved
Ongoing
Duration
● 3h 22m
Detected by Pingoru
Jun 18, 2026, 05:36 AM UTC

Affected components

AMERS GoSystem Tax RSAMERS GoSystem Tax RS APIAMERS Income TaxAMERS Income Tax APIONESOURCE Sales and Use Tax Compliance (AMER)

Update timeline

  1. investigating Jun 18, 2026, 05:36 AM UTC

    We are currently experiencing a performance issue with the Print PDF feature with the GoSystem Tax (GST), ONESOURCE Income Tax (OIT), and ONESOURCE Sales and Use Tax Compliance services. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information, if you have any questions please contact Customer Support.

  2. identified Jun 18, 2026, 06:14 AM UTC

    The issue has been identified and we are taking corrective actions.