Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 16 hours 34 minutes, affecting Reports and Analytics Enterprise Cloud, on June 12, 2026.

identified Jun 13, 2026, 06:59 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

Started
Jun 12, 2026, 05:08 PM UTC
Resolved
Jun 13, 2026, 09:42 AM UTC
Duration
16h 34m
Detected by Pingoru
Jun 12, 2026, 05:08 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Jun 12, 2026, 05:08 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. identified Jun 13, 2026, 12:39 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up. Will notify once complete.

  3. identified Jun 13, 2026, 06:59 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

  4. resolved Jun 13, 2026, 09:42 AM UTC

    This incident has been resolved.

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