Thomson Reuters incident

Unable to Fetch Templates In OSR

Critical Resolved View vendor source →

Thomson Reuters experienced a critical incident on June 12, 2026 affecting APAC (web) Statutory Reporting, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 01:35 PM UTC
Resolved
Jun 12, 2026, 02:00 PM UTC
Duration
25m
Detected by Pingoru
Jun 12, 2026, 01:35 PM UTC

Affected components

APAC (web) Statutory Reporting

Update timeline

  1. investigating Jun 12, 2026, 01:35 PM UTC

    We are currently experiencing an issue with our Reporting Entities service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Jun 12, 2026, 02:00 PM UTC

    This incident has been resolved.