Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on April 24, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 9h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 07:25 PM UTC
Resolved
Apr 25, 2026, 05:09 AM UTC
Duration
9h 43m
Detected by Pingoru
Apr 24, 2026, 07:25 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Apr 24, 2026, 07:25 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up. Will notify once complete.

  2. identified Apr 25, 2026, 12:08 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Apr 25, 2026, 05:09 AM UTC

    This incident has been resolved.