Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →
Started
Apr 24, 2026, 07:25 PM UTC
Resolved
Apr 25, 2026, 05:09 AM UTC
Duration
9h 43m
Detected by Pingoru
Apr 24, 2026, 07:25 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Apr 24, 2026, 07:25 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up. Will notify once complete.

  2. identified Apr 25, 2026, 12:08 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Apr 25, 2026, 05:09 AM UTC

    This incident has been resolved.

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