Thomson Reuters incident

Disruptions accessing IDT User Interface [ UI] in UAT environment

Thomson Reuters experienced a minor incident on June 11, 2026 affecting ONESOURCE Determination Enterprise Cloud (AWS AMER) and ONESOURCE Determination Enterprise Cloud (AWS EMEA) and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started: Jun 11, 2026, 06:47 AM UTC
Resolved: Jun 11, 2026, 07:23 AM UTC
Duration: 36m
Detected by Pingoru: Jun 11, 2026, 06:47 AM UTC

Affected components

ONESOURCE Determination Enterprise Cloud (AWS AMER)ONESOURCE Determination Enterprise Cloud (AWS EMEA)ONESOURCE Determination Enterprise Cloud (OCI AMER)

Update timeline

investigating Jun 11, 2026, 06:47 AM UTC

Dear Customers, We wanted to inform you that we are observing disruptions while accessing IDT User Interface [ UI] in UAT environment. Technical teams are currently working on it with high priority to restore the services. More details to follow soon. Thank you for your understanding and patience
resolved Jun 11, 2026, 07:23 AM UTC

This incident has been resolved.