Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 2 days, affecting Reports and Analytics Enterprise Cloud, on June 9, 2026.

investigating Jun 10, 2026, 08:16 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started
Jun 09, 2026, 01:16 AM UTC
Resolved
Jun 11, 2026, 01:31 AM UTC
Duration
2d
Detected by Pingoru
Jun 09, 2026, 01:16 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jun 09, 2026, 01:16 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete

  2. investigating Jun 09, 2026, 05:58 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete

  3. investigating Jun 09, 2026, 12:56 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete

  4. investigating Jun 10, 2026, 01:35 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up. Will notify once complete.

  5. investigating Jun 10, 2026, 08:45 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  6. investigating Jun 10, 2026, 08:16 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  7. resolved Jun 11, 2026, 01:31 AM UTC

    The data catch-up process has been completed successfully.

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