Thomson Reuters incident

INC1711334-Couple of APIs intermittently getting 502 in PROD

Resolved after 8 hours 25 minutes, affecting AMERS Trust Tax, on June 8, 2026.

investigating Jun 08, 2026, 03:59 PM UTC

Intermittent Issues: We are currently experiencing intermittent issues with the Account Tracking and Shipment ODATA (GET) feature with our ONESOURCE Trust Tax Services service.

Started
Jun 08, 2026, 03:59 PM UTC
Resolved
Jun 09, 2026, 12:24 AM UTC
Duration
8h 25m
Detected by Pingoru
Jun 08, 2026, 03:59 PM UTC

Affected components

AMERS Trust Tax

Update timeline

  1. investigating Jun 08, 2026, 03:59 PM UTC

    Intermittent Issues: We are currently experiencing intermittent issues with the Account Tracking and Shipment ODATA (GET) feature with our ONESOURCE Trust Tax Services service.

  2. resolved Jun 09, 2026, 12:24 AM UTC

    This incident has been resolved.

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