Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 10 hours 8 minutes, affecting Reports and Analytics Enterprise Cloud, on June 5, 2026.

investigating Jun 05, 2026, 05:08 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started
Jun 05, 2026, 12:06 AM UTC
Resolved
Jun 05, 2026, 10:14 AM UTC
Duration
10h 8m
Detected by Pingoru
Jun 05, 2026, 12:06 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jun 05, 2026, 12:06 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Jun 05, 2026, 05:08 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Jun 05, 2026, 10:14 AM UTC

    The Data catchup has been completed.

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