Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 15 hours 38 minutes, affecting Reports and Analytics Enterprise Cloud, on June 3, 2026.

investigating Jun 04, 2026, 04:09 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hrs 30 mins hours. We are working on the data catch up. Will notify once complete.

Started
Jun 03, 2026, 04:00 PM UTC
Resolved
Jun 04, 2026, 07:38 AM UTC
Duration
15h 38m
Detected by Pingoru
Jun 03, 2026, 04:00 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jun 03, 2026, 04:00 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Jun 03, 2026, 11:59 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  3. investigating Jun 04, 2026, 04:09 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hrs 30 mins hours. We are working on the data catch up. Will notify once complete.

  4. resolved Jun 04, 2026, 07:38 AM UTC

    The Data catchup has been completed.

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