Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 1 day 12 hours, affecting Reports and Analytics Enterprise Cloud, on June 1, 2026.

identified Jun 03, 2026, 02:10 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

Started
Jun 01, 2026, 08:33 PM UTC
Resolved
Jun 03, 2026, 08:38 AM UTC
Duration
1d 12h
Detected by Pingoru
Jun 01, 2026, 08:33 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Jun 01, 2026, 08:33 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.

  2. identified Jun 02, 2026, 02:52 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.

  3. identified Jun 02, 2026, 09:00 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.

  4. identified Jun 02, 2026, 08:39 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  5. identified Jun 03, 2026, 02:10 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  6. resolved Jun 03, 2026, 08:38 AM UTC

    The data catch-up process has been completed successfully

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