Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 4 hours 38 minutes, affecting Reports and Analytics Enterprise Cloud, on May 31, 2026.

investigating May 31, 2026, 08:40 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

Started
May 31, 2026, 08:40 PM UTC
Resolved
Jun 01, 2026, 01:18 AM UTC
Duration
4h 38m
Detected by Pingoru
May 31, 2026, 08:40 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating May 31, 2026, 08:40 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Jun 01, 2026, 01:18 AM UTC

    This incident has been resolved.

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