Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 5 hours 39 minutes, affecting Reports and Analytics Enterprise Cloud, on May 27, 2026.

investigating May 27, 2026, 03:14 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete

Started
May 27, 2026, 03:14 AM UTC
Resolved
May 27, 2026, 08:53 AM UTC
Duration
5h 39m
Detected by Pingoru
May 27, 2026, 03:14 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating May 27, 2026, 03:14 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete

  2. resolved May 27, 2026, 08:53 AM UTC

    This incident has been resolved.

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