Thomson Reuters incident

Onesource Global Trade Management -- Login Issue

Critical Ongoing View vendor source →

Thomson Reuters is currently experiencing a critical incident affecting Global Trade - pwd by Integration Point and GTM Platform, which began 1h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 08:36 PM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
May 26, 2026, 08:36 PM UTC

Affected components

Global Trade - pwd by Integration PointGTM Platform

Update timeline

  1. investigating May 26, 2026, 08:36 PM UTC

    Thomson Reuters is investigating an issue where clients are not able to login to the application. We are actively working to get access restored.

  2. monitoring May 26, 2026, 08:50 PM UTC

    Issue has been resolved and all clients should be able to login. We will continue to monitor.