Thomson Reuters incident
Platform Issues affecting application login
Thomson Reuters experienced a critical incident on May 22, 2026 affecting APAC (web) Corporate Tax and APAC (web) Fringe Benefits Tax and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
APAC (web) Corporate TaxAPAC (web) Fringe Benefits TaxAPAC (web) Statutory Reporting
Update timeline
- investigating May 22, 2026, 01:58 AM UTC
We are currently experiencing an issue with our [insert service name details] service, which is temporarily unavailable.
- investigating May 22, 2026, 02:02 AM UTC
We are continuing to investigate this issue.
- resolved May 22, 2026, 02:37 AM UTC
This incident has been resolved.