Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on May 19, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 7h 49m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 08:32 PM UTC
Resolved
May 20, 2026, 04:21 AM UTC
Duration
7h 49m
Detected by Pingoru
May 19, 2026, 08:32 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified May 19, 2026, 08:32 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up, will notify once complete.

  2. identified May 20, 2026, 02:01 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

  3. resolved May 20, 2026, 04:21 AM UTC

    This incident has been resolved.