Thomson Reuters incident

ONESOURCE Indirect Compliance | "An unexpected error occured"

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Resolved after 7 minutes, affecting ONESOURCE Indirect Compliance (EMEA), on May 18, 2026.

investigating May 18, 2026, 03:41 PM UTC

We're aware and investigating an error being seen when accessing the Transactions > Import Details area of "An unexpected error occured" with high priority.

Started
May 18, 2026, 03:41 PM UTC
Resolved
May 18, 2026, 03:49 PM UTC
Duration
7m
Detected by Pingoru
May 18, 2026, 03:41 PM UTC

Affected components

ONESOURCE Indirect Compliance (EMEA)

Update timeline

  1. investigating May 18, 2026, 03:41 PM UTC

    We're aware and investigating an error being seen when accessing the Transactions > Import Details area of "An unexpected error occured" with high priority.

  2. resolved May 18, 2026, 03:49 PM UTC

    This incident has been resolved.

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