Thomson Reuters incident

ONESOURCE Indirect Compliance | "An unexpected error occured"

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on May 18, 2026 affecting ONESOURCE Indirect Compliance (EMEA), lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 03:41 PM UTC
Resolved
May 18, 2026, 03:49 PM UTC
Duration
7m
Detected by Pingoru
May 18, 2026, 03:41 PM UTC

Affected components

ONESOURCE Indirect Compliance (EMEA)

Update timeline

  1. investigating May 18, 2026, 03:41 PM UTC

    We're aware and investigating an error being seen when accessing the Transactions > Import Details area of "An unexpected error occured" with high priority.

  2. resolved May 18, 2026, 03:49 PM UTC

    This incident has been resolved.