Thomson Reuters incident

Delay in Data for reports and analytics service in AMER UAT

Resolved after 1 day 5 hours, affecting Reports and Analytics Enterprise Cloud, on May 14, 2026.

investigating May 15, 2026, 02:26 AM UTC

Reports and Analytics Service in AMER UAT is currently experiencing delay of 1 day. We are working on the data catch up. Will notify once complete.

Started: May 14, 2026, 01:06 AM UTC
Resolved: May 15, 2026, 06:13 AM UTC
Duration: 1d 5h
Detected by Pingoru: May 14, 2026, 01:06 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating May 14, 2026, 01:06 AM UTC

Reports and Analytics Service in AMER UAT is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
investigating May 14, 2026, 07:11 AM UTC

Reports and Analytics Service in AMER UAT is currently experiencing delay of around 13 hours. We are working on the data catch up. Will notify once complete.
investigating May 14, 2026, 02:21 PM UTC

Reports and Analytics Service in AMER UAT is currently experiencing delay of around 18 hours. We are working on the data catch up. Will notify once complete.
investigating May 15, 2026, 02:26 AM UTC

Reports and Analytics Service in AMER UAT is currently experiencing delay of 1 day. We are working on the data catch up. Will notify once complete.
resolved May 15, 2026, 06:13 AM UTC

This incident has been resolved.

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