Thomson Reuters incident

Delay in Data for reports and analytics service in AMER UAT

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on May 14, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 01:06 AM UTC
Resolved
May 15, 2026, 06:13 AM UTC
Duration
1d 5h
Detected by Pingoru
May 14, 2026, 01:06 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating May 14, 2026, 01:06 AM UTC

    Reports and Analytics Service in AMER UAT is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

  2. investigating May 14, 2026, 07:11 AM UTC

    Reports and Analytics Service in AMER UAT is currently experiencing delay of around 13 hours. We are working on the data catch up. Will notify once complete.

  3. investigating May 14, 2026, 02:21 PM UTC

    Reports and Analytics Service in AMER UAT is currently experiencing delay of around 18 hours. We are working on the data catch up. Will notify once complete.

  4. investigating May 15, 2026, 02:26 AM UTC

    Reports and Analytics Service in AMER UAT is currently experiencing delay of 1 day. We are working on the data catch up. Will notify once complete.

  5. resolved May 15, 2026, 06:13 AM UTC

    This incident has been resolved.