Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on May 9, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 01:15 AM UTC
Resolved
May 09, 2026, 05:29 AM UTC
Duration
4h 13m
Detected by Pingoru
May 09, 2026, 01:15 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating May 09, 2026, 01:15 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. investigating May 09, 2026, 05:29 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 09, 2026, 05:29 AM UTC

    This incident has been resolved.