Thomson Reuters incident

Onesource GTM - Export Management Partial Outage

Major Resolved View vendor source →

Thomson Reuters experienced a major incident on May 8, 2026 affecting Global Trade - pwd by Integration Point and GTM Platform, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 06:15 PM UTC
Resolved
May 08, 2026, 07:10 PM UTC
Duration
55m
Detected by Pingoru
May 08, 2026, 06:15 PM UTC

Affected components

Global Trade - pwd by Integration PointGTM Platform

Update timeline

  1. identified May 08, 2026, 06:15 PM UTC

    Thomson Reuters is aware of an issue with the Export Management module and the DPS connection. The team is working on a remediation now and will update here once that is in place.

  2. resolved May 08, 2026, 07:10 PM UTC

    This incident has been resolved and we will continue to monitor.