Thomson Reuters incident

On-Going AWS Outage || Expected application degradation

Resolved after 23 hours 37 minutes, affecting AMERS (web) Statutory Reporting, on May 8, 2026.

investigating May 08, 2026, 02:22 AM UTC

We are currently experiencing intermittent issues with the Reporting Entity Creation feature with our BDS service due to ongoing AWS Outage in AMERS Region. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Started
May 08, 2026, 02:22 AM UTC
Resolved
May 09, 2026, 02:00 AM UTC
Duration
23h 37m
Detected by Pingoru
May 08, 2026, 02:22 AM UTC

Affected components

AMERS (web) Statutory Reporting

Update timeline

  1. investigating May 08, 2026, 02:22 AM UTC

    We are currently experiencing intermittent issues with the Reporting Entity Creation feature with our BDS service due to ongoing AWS Outage in AMERS Region. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved May 09, 2026, 02:00 AM UTC

    This incident has been resolved.

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