Resolved after 3 days 1 hour, affecting Global Trade - pwd by Integration Point and GTM Platform, on May 8, 2026.
The ONESOURCE Global Trade login issue is resolved, and the team will continue to monitor. The disruption was due to an AWS US-East (N. Virginia) outage. More updates will be provided as available.
Affected components
Update timeline
- investigating May 08, 2026, 01:25 AM UTC
We are currently experiencing an issue that is affecting some customers' ability to log in to the application. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support
- monitoring May 08, 2026, 03:12 AM UTC
The ONESOURCE Global Trade login issue is resolved, and the team will continue to monitor. The disruption was due to an AWS US-East (N. Virginia) outage. More updates will be provided as available.
- resolved May 11, 2026, 02:49 AM UTC
This incident has been resolved.
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