Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 23 hours 26 minutes, affecting Reports and Analytics Enterprise Cloud, on May 7, 2026.

investigating May 07, 2026, 12:43 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

Started: May 07, 2026, 12:43 AM UTC
Resolved: May 08, 2026, 12:09 AM UTC
Duration: 23h 26m
Detected by Pingoru: May 07, 2026, 12:43 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating May 07, 2026, 12:43 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
resolved May 08, 2026, 12:09 AM UTC

This incident has been resolved.

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