Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on May 7, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 23h 26m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 12:43 AM UTC
Resolved
May 08, 2026, 12:09 AM UTC
Duration
23h 26m
Detected by Pingoru
May 07, 2026, 12:43 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating May 07, 2026, 12:43 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  2. resolved May 08, 2026, 12:09 AM UTC

    This incident has been resolved.