Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on April 21, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 01:20 PM UTC
Resolved
Apr 21, 2026, 07:47 PM UTC
Duration
6h 26m
Detected by Pingoru
Apr 21, 2026, 01:20 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Apr 21, 2026, 01:20 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Apr 21, 2026, 07:47 PM UTC

    This incident has been resolved.