Thomson Reuters incident

Delay in Data for reports and analytics service in AMER UAT

Minor Resolved View vendor source →
Started
Apr 21, 2026, 12:16 PM UTC
Resolved
Apr 22, 2026, 12:26 AM UTC
Duration
12h 10m
Detected by Pingoru
Apr 21, 2026, 12:16 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Apr 21, 2026, 12:16 PM UTC

    Reports and Analytics Service in AMER UAT is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Apr 21, 2026, 07:39 PM UTC

    Reports and Analytics Service in AMER UAT is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Apr 22, 2026, 12:26 AM UTC

    This incident has been resolved.

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