Thomson Reuters incident

Onesource Global Trade - Validation Processing Offline

Resolved after 10 days 6 hours, affecting Global Trade Content and Global Trade - pwd by Integration Point and 1 more, on October 5, 2026.

monitoring Oct 05, 2026, 07:43 PM UTC

The issue has been resolved and we are continuing to monitor.

Started
Oct 05, 2026, 06:53 PM UTC
Resolved
Oct 16, 2026, 01:26 AM UTC
Duration
10d 6h
Detected by Pingoru
Oct 05, 2026, 06:53 PM UTC

Affected components

Global Trade ContentGlobal Trade - pwd by Integration PointGTM Platform

Update timeline

  1. identified Oct 05, 2026, 06:53 PM UTC

    Thomson Reuters is aware of an issue with the Global Trade Management system that is affecting multiple areas of the application, including but not limited to FIFO processing, saving shipments, running reports, etc. We are currently working on resolving this issue.

  2. monitoring Oct 05, 2026, 07:43 PM UTC

    The issue has been resolved and we are continuing to monitor.

  3. resolved Oct 16, 2026, 01:26 AM UTC

    This incident has been resolved.

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