Thomson Reuters incident
Intermittent High Latency and failures for Tax calculations in OCI PROD
Affected components
Update timeline
- investigating May 05, 2026, 05:03 AM UTC
We are currently experiencing intermittent issues with Tax calculations feature with OneSource Indirect Tax Determination Enterprise service.
- investigating May 05, 2026, 05:23 AM UTC
We are currently experiencing intermittent issues with the Tax calculations feature with our OneSource Indirect Tax Determination Enterprise service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- resolved May 05, 2026, 06:33 AM UTC
This incident has been resolved.
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