Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 2 days 1 hour, affecting Reports and Analytics Enterprise Cloud, on October 8, 2026.

investigating Oct 10, 2026, 03:22 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started: Oct 08, 2026, 08:06 AM UTC
Resolved: Oct 10, 2026, 10:00 AM UTC
Duration: 2d 1h
Detected by Pingoru: Oct 08, 2026, 08:06 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Oct 08, 2026, 08:06 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
investigating Oct 09, 2026, 01:11 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.
investigating Oct 09, 2026, 09:43 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 14 hours. We are working on the data catch up. Will notify once complete.
investigating Oct 09, 2026, 12:53 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.
investigating Oct 09, 2026, 09:01 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
investigating Oct 10, 2026, 03:22 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
resolved Oct 10, 2026, 10:00 AM UTC

This incident has been resolved.

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