Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 1 day 10 hours, affecting Reports and Analytics Enterprise Cloud, on October 5, 2026.

identified Oct 06, 2026, 08:47 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

Started
Oct 05, 2026, 07:16 PM UTC
Resolved
Oct 07, 2026, 05:37 AM UTC
Duration
1d 10h
Detected by Pingoru
Oct 05, 2026, 07:16 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Oct 05, 2026, 07:16 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

  2. identified Oct 06, 2026, 03:24 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.

  3. identified Oct 06, 2026, 12:48 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up, will notify once complete.

  4. identified Oct 06, 2026, 08:47 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

  5. resolved Oct 07, 2026, 05:37 AM UTC

    This incident has been resolved.

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