Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 5 hours 43 minutes, affecting Reports and Analytics Enterprise Cloud, on September 29, 2026.

investigating Sep 29, 2026, 01:09 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up, will notify once complete.

Started
Sep 29, 2026, 01:09 AM UTC
Resolved
Sep 29, 2026, 06:52 AM UTC
Duration
5h 43m
Detected by Pingoru
Sep 29, 2026, 01:09 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Sep 29, 2026, 01:09 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up, will notify once complete.

  2. resolved Sep 29, 2026, 06:52 AM UTC

    This incident has been resolved.

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