Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 8 hours 13 minutes, affecting Reports and Analytics Enterprise Cloud, on September 25, 2026.

investigating Sep 25, 2026, 08:36 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

Started
Sep 25, 2026, 08:36 PM UTC
Resolved
Sep 26, 2026, 04:49 AM UTC
Duration
8h 13m
Detected by Pingoru
Sep 25, 2026, 08:36 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Sep 25, 2026, 08:36 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Sep 26, 2026, 04:49 AM UTC

    This incident has been resolved.

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