Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 3 hours 56 minutes, affecting Reports and Analytics Enterprise Cloud, on September 24, 2026.

investigating Sep 24, 2026, 05:59 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

Started
Sep 24, 2026, 05:59 AM UTC
Resolved
Sep 24, 2026, 09:55 AM UTC
Duration
3h 56m
Detected by Pingoru
Sep 24, 2026, 05:59 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Sep 24, 2026, 05:59 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Sep 24, 2026, 09:55 AM UTC

    The data catch-up is complete.

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