Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on May 5, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 12:11 AM UTC
Resolved
May 06, 2026, 09:35 PM UTC
Duration
1d 21h
Detected by Pingoru
May 05, 2026, 12:11 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating May 05, 2026, 12:11 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating May 05, 2026, 06:33 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  3. investigating May 05, 2026, 02:03 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  4. investigating May 06, 2026, 12:02 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  5. investigating May 06, 2026, 05:37 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  6. resolved May 06, 2026, 09:35 PM UTC

    This incident has been resolved.