Thomson Reuters incident
Delay in Data for reports and analytics service in AMER PROD
Resolved after 1 day 21 hours, affecting Reports and Analytics Enterprise Cloud, on May 5, 2026.
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
Affected components
Update timeline
- investigating May 05, 2026, 12:11 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
- investigating May 05, 2026, 06:33 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
- investigating May 05, 2026, 02:03 PM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
- investigating May 06, 2026, 12:02 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
- investigating May 06, 2026, 05:37 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
- resolved May 06, 2026, 09:35 PM UTC
This incident has been resolved.
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