Thomson Reuters incident

ONESOURCE Tax Provision Unavailable in the AMERs Region

Resolved after 30 minutes, affecting AMERS Tax Provision, on September 23, 2026.

investigating Sep 23, 2026, 09:47 PM UTC

We are continuing to investigate this issue.

Started
Sep 23, 2026, 09:46 PM UTC
Resolved
Sep 23, 2026, 10:16 PM UTC
Duration
30m
Detected by Pingoru
Sep 23, 2026, 09:46 PM UTC

Affected components

AMERS Tax Provision

Update timeline

  1. investigating Sep 23, 2026, 09:46 PM UTC

    We are currently experiencing an issue with the ONESOURCE Tax Provision service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. investigating Sep 23, 2026, 09:47 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 23, 2026, 10:16 PM UTC

    This incident has been resolved.

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