Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 14 hours 51 minutes, affecting Reports and Analytics Enterprise Cloud, on September 15, 2026.

investigating Sep 16, 2026, 12:02 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

Started
Sep 15, 2026, 04:51 PM UTC
Resolved
Sep 16, 2026, 07:42 AM UTC
Duration
14h 51m
Detected by Pingoru
Sep 15, 2026, 04:51 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Sep 15, 2026, 04:51 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Sep 16, 2026, 12:02 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Sep 16, 2026, 07:42 AM UTC

    This incident has been resolved.

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