Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 7 hours 42 minutes, affecting Reports and Analytics Enterprise Cloud, on September 15, 2026.

investigating Sep 15, 2026, 02:35 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started
Sep 15, 2026, 02:35 AM UTC
Resolved
Sep 15, 2026, 10:17 AM UTC
Duration
7h 42m
Detected by Pingoru
Sep 15, 2026, 02:35 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Sep 15, 2026, 02:35 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Sep 15, 2026, 10:17 AM UTC

    Data catch up is complete.

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