Thomson Reuters Legaltech Platform incident

CoCounsel Legal Degraded Performance and Latencies

Resolved after 1 hour 51 minutes, affecting CoCounsel Core - US, on November 5, 2026.

investigating Nov 05, 2026, 07:45 PM UTC

We are continuing to investigate this issue.

Started
Nov 05, 2026, 07:44 PM UTC
Resolved
Nov 05, 2026, 09:36 PM UTC
Duration
1h 51m
Detected by Pingoru
Nov 05, 2026, 07:44 PM UTC

Affected components

CoCounsel Core - US

Update timeline

  1. investigating Nov 05, 2026, 07:44 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 05, 2026, 07:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 05, 2026, 09:36 PM UTC

    This incident has been resolved.

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